Delivery terms are seller’s decision and depend on the product and seller’s terms. You should note that custom made items usually take more time to deliver. If you have any question about your item you should contact the seller and resolve any issue. However, if you are unable to resolve your issue with the seller, we are always here to help.

It is entirely up to the seller to accept returned items, if you have any problem with your order you should aim to resolve it amicably by contacting your seller. If you have any problem that you can’t resolve with the seller, remember that our buyer’s policy is always there to protect you if it’s not your fault.


If you have received the wrong item or your seller has refused to send your item, you can make claim for a refund or request for the seller to replace the wrong item. In the case that you are unable to get a refund or resolve your claim for exchange or refund from the seller, we are here to help you.

If you have questions or queries, please do not hesitate to get in touch. Our representatives are waiting to hear from you.