Why Sell on Kakakii?
Kakakii is the best platform to expose your product to the World – because we are the only globally focused seller’s community dedicated for sellers in Africa and the Diaspora. Selling your items on Kakakii can expose your products and services to millions of buyers from around the World and help you to do business better. Becoming a seller on Kakakii is also beyond selling from day to day, it is about becoming part of a stronger community that helps to grow your business in leaps and bounds – through our empowerment programs and community building initiatives.
We make selling hassle free by:
- Offering a seamless mobile app
- Safe and easy way to get paid and withdraw your money
- Offering a ‘Seller’s Protection’ to keep you safe
- Giving access to a number a throng of seller’s empowerment and business development programs.
What Can I Sell on Kakakii?
You can sell virtually anything on Kakakii except for fake and illegal items.
As a platform that aims to expose seller’s in Africa to the World we also ask that your products or services should be produced or at least part produced anywhere in Africa.
You can list under any category deemed appropriate for your products, however, we encourage direct sellers and local producers such as artisans, creative persons, farmers, wholesalers, manufacturers and vendors who can source products directly from original sources. Below is an example of products that you cannot list on Kakakii:
- Second hand clothes sourced from outside Africa
- Foreign brands made out of Africa, for example, a pair of Tommy Hilfiger jeans, a Samsung TV or an HP Laptop and so on
- Banned animal products such as Elephant Ivory
- Fake items or products offered without authorisation from the copyright holder
How Can I Create The Perfect Listing?
Here are few tips on creating the perfect listing:
- Choose the right category
Listing under the right category is important for creating a perfect listing because it can help buyers discover your items easily. If you sell a pair of Unisex shirt, for example, you should let your product appear under Men’s and Women’s ‘Shirts’ as this would enhance the product discovery.
If you are unsure of what category to list your item, you should check the categories that other sellers have listed their products.
- Write Clear Tittles and Product Description
A product tittle and description will determine whether your listing will come up when searched by a potential buyer. You should always choose a clear and concise tittle that describes your item’s key function and features. If your shop produce and sell a pair of shoes for example, an effective tittle would be: Zorkle Custom made Brown Open Toe Half Leather Shoe for Men.
You have more characters to play with in the product description to describe the key features and functions of your listing. This would also increase the chance that your product would come up during search and encourage potential buyers to buy from you.
- Take the Perfect Picture
Sharp and clear product pictures are captivating and gives a potential buyer an idea of different variations of the product. For perfect product picture you should:
- Use white background
- Make your photo at least 500 pixels wide
- Use at least 6-10 pictures for each product showing different variations of the product
- Get the perfect lighting, sunlight can be perfect for taking natural products too
- Choose the Right Price
Kakakii is best for selling products at fixed prices and you should always ensure that you put the right price on every listing. If you are unsure of how much to sell your item, you should look at other sellers and how much they have listed their items for.
Buyers are always on the lookout for items that are offered with the shipping price included, you should therefore consider adding the shipping price on each item so that buyer’s don’t have to pay for shipping. We understand that adding shipping costs to every item can make items more expensive, that is why we encourage you to always offer coupon in your store for items based on minimum orders.
- Run Regular Sales
Offering regular discounts and sales on old and new items can help you get quick traction and gain attraction from buyers. Sales can be offered anytime of the year but they are particularly more effective during events such as Christmas, Easter, Black Friday, Eid and so on.
How Much Fees Will I Pay?
We do not charge any listing fee or any payment; we only take 4.5% from each sale. Our fees are deducted from your sale before they are paid out to you.
I Have Made a Sale How Do I Get Paid?
When you make a sale, your payment will be available for withdrawal after 7 days. However, we want to be sure that you are a genuine seller, so as a form of verification, when you make your first sale, you will be able to get your money when you have delivered the sold item.
How Should I Handle Postage?
Except for custom made items, you should always send out any sold item as soon as possible. For safety and peace of mind, you should always used tracked and registered postage methods. In the event that a shipped item is delayed, registered postage can protect you from claims for refunds.
There are various options to ship your item once you have made a sale; this will depend on your country of location and the efficacy of existing shipping companies. In some countries, national shipping carriers are safe and effective, in some, they are slow and unreliable. We therefore, encourage you to be sure if using national postage services will be safe and secure. In the event that they are not, you should consider using private shipping companies that are not necessarily express services, except you have agreed with the seller that their shipment will be done through express shipping.
Our shipping services are available in some countries, however, our World Shipping Initiative will be launched soon to support our sellers across all African countries.
How Should I Handle Returns?
It is entirely up to you to decide whether to accept returned products, however, it is important to know that buyers usually feel more secure when a seller can accept returns in case they are not satisfied with the product for any reason.
How Does Kakakii Protect Seller's?
Most transactions on Kakakii happens without problem, however, in the event that something goes wrong, we will protect you in a number of ways:
- We are aware that some feedbacks may not be fair and justified and this may affect your rating and reputation; we therefore, promise to remove any negative feedback that is not justified from you profile. You should try your best so that we can protect you.
- When a customer claims for refund and it is not your fault; we will step in nu ensuring that you are not held accountable when it is not your fault.
- If you suspect that a buyer is a high risk; we can step in by keeping a tab on their activities around the site to protect you and other sellers.
Who is a Diaspora Seller?
Since our goal is to expose and connect the African universe to the World at large, we understand that some sellers and crafts people who sell African sourced items but operate outside of Africa can help to reach buyers from outside Africa quickly. We call this category of sellers ‘Diaspora sellers’ because we believe that you fit with our objective of connecting the World to Africa.
To qualify as a Diaspora seller, you must ensure that you have the following:
- You operate outside of Africa and are based anywhere around the World
- You items or services are sourced directly from Africa; we may regularly ask you to provide a proof and if we are unsatisfied with your evidence of your product sources from Africa, we will delete your account.
- Your items may have not be made outside of Africa, but we ask that you have sourced your primary and secondary items from Africa. For example, if you are a ready made seller of Ready made items in London, your materials may have been sourced from anywhere across Africa and this should be on a regular basis, not just a one off.
How Can I Contact Kakakii Customer Service?
If you have any query or question, we are always here to help; to contact us, visit our customer service page and get in touch.